You've Got Questions, We've Got Answers.
What are the hours of operation for the Upper Ivy leasing office in Culver City, CA?
The Upper Ivy leasing office is open Mon - Sat: 10:00 am - 6:00 pm
Sun: 11:00 am - 5:00 pm.
What floor plans are available at the Upper Ivy apartments in Culver City?
Upper Ivy offers an array of studio, 1-, and 2-bedroom apartment homes.
Are pets allowed at Upper Ivy? What are the pet fees, rules and restrictions at the Culver City apartment homes?
We love your furry companions and welcome up to two per apartment home. While we are huge fans of individuality (and the exotic), we have to ask that exotic pals, such as skunks and ferrets, find happy homes with a friend or family member. Please note that we reserve the right to disallow certain aggressive breeds of dogs and aquariums as per our pet addendum. Please contact our leasing office for further information.
Does the community have gated access? How do you enter the gate as a resident? How do guests enter the gate?
Our community offers gated access. Each resident receives a code or fob to enter the gate.
Is there a parking garage available at Upper Ivy in CA?
We offer controlled access garage parking at Upper Ivy.
How does a resident of Upper Ivy get a parking spot?
Upper Ivy offers controlled access garage parking at the community, with optional EV parking for $200 per month. One spot is available per bedroom.
Are there guest parking spots available at the Culver City homes?
We do offer guest spots available on a first come first serve basis.
Do you have on-site maintenance available at Upper Ivy in CA? How do I make a maintenance request as a resident?
Prioritizing our residents' needs, we proudly offer an on-site maintenance team at Upper Ivy. To submit a maintenance request, simply log onto your Resident Portal, and our team will assist you as soon as possible. Please allow our team 48 hours to respond to your request.
What do I do if I have an after-hours maintenance request/emergency?
To submit an after-hours service request, you can use the Resident Portal or contact Milly, our virtual assistant, for assistance. In case of emergencies, call the main phone number and press 2 for maintenance emergencies. Describe the emergency to Milly, who can then escalate it to our on-call service associate.
Does Upper Ivy have courtesy patrol?
We offer courtesy patrol at Upper Ivy.
How do residents receive packages at Upper Ivy?
We have 4/7 self-serve package lockers for our residents' convenience. You will receive an email and text message when a package is delivered to the lockers.
Is there an elevator available?
Yes, and we have a freight elevator available for your convenience.
Does Upper Ivy have retail spaces in Culver City, CA?
Yes, onsite at Ivy Station you will find a plethora of shops and restaurants.
When was Upper Ivy in Culver City, CA built?
The community was built in 2021.
What is the smoking policy at Upper Ivy?
At Upper Ivy, we are a 100% smoke-free community.
What is the walkscore at Upper Ivy in Culver City, CA?
Upper Ivy proudly boasts a Walk Score of 96, making it a "Walker's Paradise".
Do the apartments have air conditioning?
Our apartment homes come equipped with air conditioning to keep you comfortable all year long.
Do the homes at Upper Ivy have full-size in-home washers and dryers?
Each apartment home comes with an in-home full-size washer and dryer, making laundry day a breeze!
What kind of appliances do the Upper Ivy kitchens have?
Our Culver City, CA apartment homes offer ENERGY STAR® stainless steel appliances.
What type of countertops do the homes have?
Upper Ivy has quartz countertops with tile backsplash.
Do the refrigerators have an ice machine?
Our stainless steel refrigerators come equipped with an ice machine in select homes.
Do the kitchen sinks at Upper Ivy have a garbage disposal?
Every stainless steel single-basin kitchen sink at Upper Ivy comes equipped with a garbage disposal.
Do the apartments have dishwashers?
Every apartment home comes equipped with a dishwasher in the gourmet kitchen.
What type of flooring is available in the Culver City, CA homes?
Every studio, 1-, and 2-bedroom apartment home at Upper Ivy features wood-style plank flooring throughout.
Do the studio, 1-, and 2-bedroom apartments at Upper Ivy have balconies or patios?
Our apartment homes offer a private balcony or patio in select homes.
Are the apartment homes at Upper Ivy wired for Wi-Fi? Is Wi-Fi included with my rent payment?
We offer complimentary Wi-Fi in all common areas.
Do the homes in CA have keyless entry? Do they have smart features?
At Upper Ivy, our apartment homes feature smart home technology such as Dwelo keyless entry, USB outlets, and smart thermostats.
Is there a community pool at Upper Ivy? What are the hours of operation? What time of the year is the pool open?
At Upper Ivy, we have a pool that is open from 8 AM - 10 PM all year around.
Is there a fitness center? What are the hours of operation?
Upper Ivy offers a 24-hour community fitness center.
Is there a clubhouse at Upper Ivy in Culver City, CA? What are the hours of operation?
The clubhouse is open from 8 AM - 11 PM for residents and their guests to enjoy.
Is there a pet park at Upper Ivy? Is there a pet spa? What are the hours of operation?
Upper Ivy offers a 24-hour pet spa to allow residents to pamper their furry friends.
Is there a community grilling station?
We proudly offer a community grilling station at Upper Ivy for our residents to enjoy.
Are there Electric Vehicle/EV charging stations available at the apartment homes in CA? Is there a charge to use/rent the EV charging parking spot?
We offer Electric Vehicle/EV charging stations at Upper Ivy for an additional charge of $200/month.
Does Upper Ivy have a concierge?
We do not offer concierge services at Upper Ivy.
What kind of tours are offered at the community?
Associate-led and virtual tours are available to book with our leasing team.
What lease terms are available at Upper Ivy?
Our community offers a variety of lease terms to meet your needs, ranging from 12 to 15 months. Please check our website for the most up to date offerings.
Are utilities included in the rent payment?
Utilities are not included in the rent payment at Upper Ivy.
Is renter's insurance required for the Upper Ivy apartments?
At the time of application, residents are automatically enrolled in the Resident Liability Program at $15 per month. This is the simplest and most cost-effective way to satisfy the insurance requirements of your lease. The resident liability program is not renters insurance and does not cover personal property contents or liability coverage to third parties (other residents). Residents have the option to opt-out of the program by supplying their valid third-party renter's insurance policy to MillCreek.ConfirmInsurance.com. For more information, please reach out to our associates for details.
How do I apply to rent one of the studio, 1-, and 2-bedroom apartment homes?
You can apply by clicking here.
How much is the deposit at Upper Ivy? What additional fees do I need to be aware of when renting a home?
At Upper Ivy fee transparency is important to us. Please take a look at our floorplans page for a full breakdown of your total rent per month, including all fees.
Do you accept Section 8 vouchers?
We do accept Section 8 at Upper Ivy.
How do I pay rent?
To make this as convenient as possible, there are several ways to pay rent. Our favorite is through the Resident Portal or Resident Portal Mobile App. Visit the community website and select 'Residents' to login and submit your payment. You can also download the Resident Portal Mobile App on your favorite Android or Apple device to pay your rent. We also accept e-check, MoneyGram, and credit card payments (service fees may apply).
We're also excited to announce that we are now accepting payments with Flex.
With Flex, you choose when and how you pay rent. Each month, Flex splits your rent into two payments: you pay part of your total rent up front and finance the rest with a Flex credit line. You have the flexibility to choose your second payment date to better align with your finances.
For questions about Flex Payments, please contact their customer support team by hitting “Contact Us” in the Flex app, or visiting their website at help.getflex.com.
When is rent due each month at Upper Ivy in Culver City?
Rent is due on the fourth day of the month.
Can the apartment homes at Upper Ivy in CA be sublet or listed on short-term rental platforms like Airbnb or VRBO?
Please note that listing your rental home on platforms like Airbnb and VRBO is not permitted as per the rental agreement. We appreciate your cooperation in maintaining the integrity and safety of our community.